Pallet Wrap Machines Frequently Asked Questions

Are the machines CE marked?

All our machines are CE marked and each one is supplied with a Certificate of Conformity listing all the current directives that apply. Please note that we see many machines for sale that carry the CE marking but do not comply. There are possibly 2 reasons for this; 1. They could argue that if a machine is enclosed in barriers it would compensate for any failings and 2. As far as HSE UK is concerned the standards are regarded as good practise and not necessarily law. As you have a duty of care to ensure the machine is safe to use for your operators we prefer our machines to comply from the beginning.

What turntable size should I use?

If you are wrapping standard UK pallets of 1200mm x 1000mm you need a machine with at least a 1650mm turntable. Turntables of 1500mm are designed for use with Euro pallets and should not be used on anything bigger as you will get overhang and this would create a real health risk to anyone stood in the immediate vicinity of the machine. Pallets should fit within the turntable diameter at all times.

How fast are the machines?

Our Exp-408 is set at 10rpm and all the other machines have adjustable speeds from 0 – 12rpm. Current EU directives recommend a maximum speed of 500mm per second (roughly 7rpm). We can set the turntable speeds so they do not exceed 7rpm but as this is only a recommendation most of customers request we do not reduce the speeds. All turntables should also have a brake when the machine is on, a 500mm gap from the end of the turntable to the nearest fixed point and an audible warning to indicate a cycle start.

How much is delivery, installation & training?

In the vast majority of cases there is no charge for this. There may be circumstances where a charge will apply for non mainland installations and the far north of Scotland but this will always be specified on the quotation.

Can I see the machine in operation?

As we have machines situated all over the UK you should never be too far away from one. We would encourage new clients to visit our existing customers as they will be given an unbiased opinion on the quality of the machine and the service provided however in certain cases we also appreciate that your own pallets need to be wrapped and we would have no problem with bringing a machine for an onsite trial.

What warrenty do I get?

Unless agreed otherwise all machines are supplied with 18 months from invoice date full parts, labour and travel warranty (T&C’s apply).

Do I get any spare parts with my machine?

No. Why would you need any if the machine is of a high build quality and reliable?

Do I need a special height sensor for black film?

The standard pallet height sensor fitted to a machine cannot register very dark colours such as black or dark reflective colours such as the dark blue steel drums used widely in the chemical industry. However it is a common misconception that for black film you need a black seeing photo sensor. On our machines we can set the sensor slightly above the film line so it is registering the pallet and not the film as the carriage moves up. On its way back down it is irrelevant what colour the pallet is so you can use a standard sensor in conjunction with black film.

All information given on current EU directives is our understanding based on experience gained through customer & supplier feedback. For clarification we recommend you contact the British Standards Institute.